Questions? We have answers.

Patients select a service, complete intake forms, and meet with a provider virtually when appropriate. Prescriptions may be sent electronically when clinically indicated.

No. Sankofa Health & Wellness is a cash-pay practice with transparent pricing. Insurance is not required.

Sankofa currently serves patients in Delaware and Maryland and DC with Virginia pending

Click any ‘Book Now’ or service-specific button on the site. You’ll be redirected to PayPal to complete your payment securely, then to schedule your appointment. You’ll receive a confirmation with your video visit link.

If your condition is not appropriate for telemedicine or falls outside our scope of practice, we will discuss the next best steps for your care. Refunds may be provided in accordance with our refund policy.

If we determine that your condition cannot be appropriately treated through our telehealth platform, a refund may be available in accordance with our refund policy.

Absolutely. Sankofa Health & Wellness is fully HIPAA-compliant. All consultations are conducted on AES-256 encrypted, HIPAA-compliant platforms. Your data is never sold and is only shared with providers directly involved in your care.

Most patients are seen within 24–48 hours of booking. Same-day availability may be possible depending on schedule. Book early in the day for the best chance at same-day or next-day appointments.

We require at least 24 hours’ notice. Call +1(302) 393-5546 or email info@sankofahealthandwellness.com. Late cancellations or no-shows may incur a $50 fee. Eligible refunds are processed within 5–7 business days.